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Information for guests before the journey
The vacation
service Finca las Palmeras would like that you find the correct vacation
and the accommodation most suitable for you! Please read the
descriptions of house and the following references carefully! Since we
know all houses introduced in the description personally, you should
call us with doubts, in order itself to the houses or the environment
still more near advise to leave. With your reservation you recognize
these renting conditions as obligatorily.
After entrance
of your written registration the vacation service send you immediately a
reservation confirmation and a description of way.After receipt of the
travel confirmation a pre-payment of 1/3 of the travel price is to be
paid. The payment of balance must have been received at the latest 21
days before departure.
Service locally
We co-operates
with experienced, in the region resident partners. This means for you
that you have in the proximity a partner (the owner of house), to
possibly solve are endeavored arising problems sovereign and it with
questions competently. Since we offer only accommodations in the rural
area, it may not be presupposed that your interlocutors understand
German. English is always speaking.
In the same
house living owner of house is very friendly; they help and to inform on
request, behave however otherwise completely discretely. To your
children there are extraordinarily friendly and indulgent in Spain.
Complete prices
The rents
include additional expenses such as water, power and gas. The final
purification is computed partly separately. However a basic cleaning at
the end has to always take place via the tenant. Washing-up e.g. is to
be settled in principle. For you develop no house auxiliary costs, also
with local cure tax you in Spain are not thus troubled. Heater costs are
accounted directly locally with the respective landlord. The minimum
renting duration amounts to one week. The right is entitled to them as
tenants, the entire renting object as to be used described including all
utensils.
Admission to
garden- and pool care (if necessary after arrangement) must be granted
to the owner. It can occur in all houses that a cabinet, a room or a
garage are closed, since the owners keep their personal things here. You
commit yourselve to treat everything with greatest possible care. You
are obligated to announce and replace during the vacation time a damage
resulted from your being to blame for or being to blame for your company
or guests. This applies independently of it whether the damage after
your departure is only noticed. We advise urgently to the conclusion of
a private liability insurance.
Equipment and
house quality
We do not offer
standardized holiday areas, but rural regions and houses exclusive in
the private property. The houses that the vacation service offered were
usually conceived not from the beginning for foreign visitors and must
correspond not necessarily means and north european highest level of
broadcasting corporations. We attach particularly much importance to a
beautiful and calm situation and to a clean, appropriate mechanism. Some
technical, sanitary and decorative aspects, e.g. weaker discharge pipes,
lower water pressure, occasionally naked bulbs or limewashed and
wallpapered walls, must however simply in purchase are taken. The houses
are all sufficiently furnished, however a filter coffee machine is
usually missing and always does not have e.g. each bedroom a wardrobe in
Spain. Spanish beds are usually only 180 -190 cm long; "french beds"
are 135 cm broad. Bedlinen and towels are everywhere present and
enclosed in the price. Garden furniture (table and chairs, however not
inevitably beach chairs) is likewise present with presence of a terrace
or a garden; often the houses have also a bricked grill in the garden (please
look to the description of house). Swimming pools are from november to
march out of operation.
They
can contain chlorine or salt/brine. Washing machines are so indicated to existing in
the description of house. The sea proximity causes a relatively high air
humidity in andalusia. This cannot occasionally - if sufficiently
ventilated - to decaying smell; also asthma patients should this
consider.
Number of the
renting users
A not approved
excess of the tenant number mentioned (this encloses also infants) is
permitted in no case! The owner is entitled to reject the surplus people
or compute a surcharge. Strictly forbidden also setting tents is in the
gardens.
Domestic animals
The planned
taking along of a domestic animal must be always indicated by
reservation and confirmed by me. Permission applies in principle only to
one animal (further animals must be confirmed separately). Where
domestic animals are permitted, is to be made certain that they do not
leave any traces (scratch, hair...); developed damage is charged for you
by the owner. Nevertheless must be counted however in the house or the
environment on domestic animals (allergikel people asks to inquire in
individual cases)! Please note that dogs in Spanish restaurants have
usually no admission and also some beaches for dogs are closed.
Current or water
losses/insects
The
infrastructure in the holidays area offered by the vacation service is
not always comparable with england or germany. Possible current or water
losses lies completely outside of my sphere of influence! Particularly
in the summer the water pressure can diminish occasionally. These are
restrictions in southern countries, particularly in country houses,
occasionally to can arise. In southern countries, straight in the rural
regions offered by me, must be counted also occasionally on the
attendance by ants and other insects in the houses as well as on
dog-bark and cock crows in the environment.
The way to the
holiday house
The houses often
lie in rural areas and in or at small villages. Roads and ways can be
clearly closer therefore than this in nothern countries are usual; often
the last meters are not asphalted or in bad condition. All approach road
ways to the houses are passable with normal passenger car; however with
surface transportations a particularly prudent and appropriate driving
fashion is presupposed. Surface transportations can contain washing and
impact holes, they are often quite narrow. We advise against the
reservation, if you liked journeys with a set lower vehicle or with a
particularly large passenger car or if you such ways to feel generally
uncertain.
Arrival and
departure
Key delivery
normally takes place with holiday houses between 17 and 20 o'clock on
day of arrival. If the tenant cannot arrive punctual, then he has
connected with the key owner from on the way to sit down over guarantee,
when and where now the delivery can take place. With not announced late
journey no requirement on key delivery exists - this can take place then
only on the next day. On the departure day the house must be absolutely
released for cleaning at 10 o'clock, since usually in the same afternoon
new tenants draw in.
General
conditions
Vacation service
Finca las Palmeras
RENTING CONDITIONS
1. Reservation
After entrance
of your written or telephone reservation with the switching service
Finca las Palmeras (called in the following one briefly VS) receives you
a written reservation confirmation read.
Please send a
copy signed back. The applicant commits itself by his signature also in
the name of all participants to in-be entitled for all contractual
obligations in accordance with the renting conditions. Basis of the
contract are excluding at the day of arrival and for the travel period
valid data of the description of house. The accommodations may not being
inhabited of more people than announced.
2. Payment
The pre-payment
at a value of 1/3 of the renting sum is due within 14 days after receipt
of the reservation confirmation. Over the performed pre-payment you
receive a separate confirmation (receipt confirmation). The payment of
balance takes place until at the latest 3 weeks before journey, without
further request. The locking travel confirmation (payment of balance
confirmation) receive after receipt of your payment of balance. Late
payment or non-payment is considered to VS as resignation and require
the resignation fee of the delinquent customer.
3. Achievements/prices
The range of the
contractual achievements results from the data of the travel
confirmation. Special agreements, which change the range of these
achievements, require the express written confirmation.
4. Resignation/transfer
postings
With notice of
the contract by the customer the following cancellation fees are raised:
until 60 days before beginning of renting 1/3 of the rent (= pre payment),
with resignation between 60. and 30. day before beginning of renting 50%
of the rent, starting from that 30. day before beginning of renting 90%.
Note please that also an undeserved refusal is considered as resignation
and that with a resignation for disease reasons only 80% of the rent at
the customers refund the travel resignation cost insurance. For the
computation of the resignation costs the post office entrance is
decisive with VS. The customer after the reservation of the journey
regarding travel express takers, destination, if changes are when
desired made travel date, the accommodation or the mode of conveyance, a
handling charge can be raised from 25, - EUR. If the before-described
transfer posting is no longer possible, a resignation from the travel
contract must be accomplished to the aforementioned conditions and
simultaneous new application. All explanations of the customer regarding
transfer posting, change of date or resignation have to take place and
require in writing to its effectiveness of the written confirmation via
VS.
5. Travel
resignation cost insurance
For the covering
of the costs resulting from a resignation i recommend the conclusion of
a travel resignation cost insurance to you.
6. Changes of
achievement
Changes or
deviations of individual achievements of agreed upon contents of the
lease, which become necessary after conclusion and which were not caused
by VS against faithful and faith, are only permitted, as far as these
changes or deviations are not substantial. Possible performance demands
remain unaffected, as far as the changed achievements are afflicted with
lack. I commit myself to inform immediately the customers over changes
or deviations. If necessary a free transfer posting or a free
resignation is offered. If the stay is not substantially weighted due to
with conclusion of a contract foreseeable higher force or strike,
endangers or impairs, then both contracting parties can quit. This case
the adhesion is limited of the travel price performed by VS to the
repayment.
7. Adhesion of
VS
VS obtain your
reservation to the landlord/owner of your holiday house and cling in the
context of the duty to exercise diligence of tidy buyers for the
conscientious treatment of the renting registration, the careful
selection of the service providers and the correctness of the
performance specifications (according to advertisement). An adhesion for
temporary disturbances in that water - current supply or disturbances by
nature-conditioned or local occurences is excluded; likewise we are not
responsible for a constant readiness of installations such as central
heating/pool etc., as well as noise disturbance by building activities
on adjoining properties. The adhesion of the landlord - not the mediator
- from the lease for damage, which is not body damage, is altogether
limited to the height of the three-way rent, as far as a damage of the
customer was caused neither deliberately nor roughly negligently.
8. Guarantee
VS ensures the
switching of a vacation home, an apartment or a holiday house. If an
achievement should not be furnished by VS not or as stipulated, then the
customer can require within an appropriate time remedy. VS is justified
to create by contribution of one or indemnification with high order
remedy.
9. Adhesion
VS is not
responsible for achievements of the owners, e.g. the supply of the
accommodation, who are placed by VS exclusive and in the travel
advertisement and in the reservation confirmation expressly as foreign
achievements are designated.
10.
Resignation by the render
The owner /
render reserves himself, in case of higher power, or if the rent object
corresponds no more to the called conditions to withdraw from the
renting of the object. In this case will try VS as a mediator to offer
to you another, equivalent object. Should we not manage this, you get
back your performed deposit. Other claims for damages do not exist.
11.
Obligations of the tenant
With possibly
arising achievement disturbances the customer is obligated to do in the
context of the legal regulations of everything in order to contribute to
a recovery of the disturbance and to keep the damage possibly developed
small. The customer is obligated in particular, his objections during
the local housing management and/or with the landlord immediately still
during its stay to the knowledge admits. Complaints in Germany (or other
countrys) after vacation end cannot be considered otherwise. During
neglect and without express consent of VS customers, who leave the
accommodation prematurely, lose any requirement on a possible
backtransfer of the rent. Possible contractual requirements must be made
valid within a monthly after return opposite VS. The rented
accommodation is clean to leave, i.e. broom and cabinet clean. The
customer has to treat the accommodation together with inventory
maintainly. It is obligated to announce all damage arising during its
residence time to the landlord. The customer is responsible personally
for the damage caused by him.
12. Domestic
animals
For the
taking along of domestic animals the previous agreement of the
landlord/manager is necessary. The tenant is responsible for all damage
caused by the animal.
13.
Journey/departure
The renting
object can usually - a reservation of the house should exist - on the
journey day off 17:00 o'clock to be referred; on the departure day the
tenant leaves the house at the latest 10:00 o'clock. If you liked to
remain longer, ask with the landlord to agree upon.
14. Other
regulations
Area of
jurisdiction for all disputes from the aforementioned switching contract
is 50739 Köln/Germany. The inefficacy of individual regulations of the
switching contract does not entail the inefficacy of the entire
contract. The customer can sue VS only in 50739 Köln/Germany.
July 2019
Download
of the General conditions:
General conditions (pdf document) |